Privacy Policy
Ngurra Living (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website https://ngurraliving.com.au.
This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect personal information including but not limited to:
Full name
Email address
Phone number
Site address or location details
Any information provided through enquiry forms
Website usage information such as IP address, browser type and pages visited
We only collect personal information that is reasonably necessary to provide our services or respond to enquiries.
2. How We Collect Information
We collect personal information when you:
Submit an enquiry through our website
Request information about Ngurra Living homes
Contact us by email or phone
Subscribe to updates or newsletters
Interact with our website through cookies or analytics tools
Where possible, we collect personal information directly from you.
3. Why We Collect Your Information
We collect and use personal information to:
Respond to enquiries or quote requests
Provide information about Ngurra Living homes or services
Assess site suitability and project requirements
Communicate with potential customers
Improve our website and services
If you do not provide certain information, we may not be able to respond to your enquiry or provide requested services.
4. Disclosure of Personal Information
We may disclose personal information to:
Employees or contractors assisting with enquiries
Service providers such as website hosting or IT support
Professional advisors where required
Government authorities where required by law
We do not sell or rent personal information to third parties.
5. Cookies and Website Analytics
Our website may use cookies or analytics tools to collect information about how visitors use the site.
This may include:
pages visited
time spent on the site
browser or device information
This information helps us improve website performance and user experience.
You can disable cookies through your browser settings.
6. Storage and Security of Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically through secure hosting platforms or internal systems.
7. Access and Correction
You may request access to the personal information we hold about you.
If you believe any information we hold is inaccurate or outdated, you may request correction.
Requests can be made by contacting us using the details below.
8. Overseas Disclosure
In some cases, personal information may be stored or processed through third-party service providers located outside Australia (such as website hosting or cloud services).
Where this occurs, we take reasonable steps to ensure those providers handle information securely.
9. Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
We recommend reviewing the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will always be published on our website with the latest revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Ngurra Living
Website: https://ngurraliving.com.au
Email: admin@ngurraliving.com.au
Phone: 1300 825 835
Last updated: 2 March 2026